Grass Nook
Payment Policy
Payment Policy
Effective Date: September 28, 2026
Currency
All prices and transactions are displayed and processed in U.S. dollars (USD) unless otherwise clearly stated.
Available Payment Methods
The payment methods currently accepted by Grass Nook are displayed during checkout.
Because payment availability may depend on the customer’s device, location, and checkout configuration, the checkout page is the authoritative source for currently available payment methods.
Payment Authorization
By submitting an order, you confirm that:
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The payment information is accurate;
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You are authorized to use the payment method;
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The billing information is complete;
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Sufficient funds or credit are available.
Payment may be authorized or collected when the order is submitted.
Secure Processing
Payments are handled by authorized payment providers using applicable security measures.
Grass Nook does not directly store complete payment-card numbers or card security codes.
Payment Verification
Some orders may require additional verification to prevent fraud or unauthorized transactions.
We may contact you through the information provided with the order. Failure to complete a reasonable verification request may result in cancellation and refund.
Taxes and Order Total
Applicable sales tax is calculated according to the delivery address.
Customers can review product prices, discounts, taxes, and the final order total before submitting payment. Free standard shipping is provided on eligible U.S. orders.
Declined Payments
If a payment is declined:
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Confirm that the entered information is correct;
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Confirm that the billing address matches the provider’s records;
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Contact the bank or payment provider;
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Use another available method displayed during checkout.
We do not control a bank or payment provider’s decision to decline a transaction.
Refunds
Approved refunds are submitted to the original payment method within 7 business days after approval.
We cannot redirect a refund to another card, bank account, or payment service. The financial institution may require additional time to display the credit.
Contact
For billing or payment questions, email:
GRASS NOOK LLC
3118 W Burbank Blvd
Burbank, CA 91505
United States